Shipping and returns

We are currently not accepting new orders from vtsupply.com until we can catch up with order backlogs and update pricing on many items where we are experiencing increased costs.
Our backlog had gotten to over 10 days and we were unable to keep up with volume of emails, calls, etc. Our newer 3dcart store is still open for new orders.

https://vtsupply-com.3dcartstores.com/
 

CURRENTLY NOT ACCEPTING NEW ORDERS UNTIL WE CAN CATCH UP.  WE ARE GOING TO SHIP ORDERS ALREADY PLACED BEFORE RE-OPENING FOR NEW PURCHASES. THANKS, AARON, JEN & MIA 6-18-20

NO INTERNATIONAL SHIPPING. WE ONLY SHIP TO USA BILLING ADDRESSES, PURCHASED WITH USA CREDIT CARD FOR USA END USE. 

Flat Rate Shipping of $8.95 regardless of size, weight or location within continous USA! Fedex shipping is via Fedex Ground Home Delivery NOT EXPRESS NEXT DAY UNLESS CUSTOM QUOTED RATE. FEDEX $18.95 DOES NOT APPLY TO AK OR HI. YOU WILL BE CONTACTED WITH ACTUAL SHIPPING COST TO DECIDE IF YOU WANT TO PAY THE DIFFERENCE OR GO WITH THE USPS FLAT RATE $8.95 OPTION.  If you need expedited shipping or next day, email me after placing the order and I can get your order bumped up to the top and/or a quote for the needed shipping method.

We ONLY ship to your Credit Card Billing Address unless we Verify a Secondary Address (such as work).

Valhalla Tactical Supply, LLC normally ships using standard USPS first class or USPS priority mail. A shipping provider is selected based on size, contents & value of the product being shipped at Valhalla Tactical Supply, LLC discretion.  You must be 18 to order. New orders are generally shipping within 24 hours.

Orders over $300 require a signature to receive the product. A delivery confirmation tracking number will be generated on all orders.  If you need Express Overnight service, please contact us by email after you place your order for additional shipping rates.  Next Day may not be available in certain areas. Valhalla Tactical Supply, LLC ships to all 50 states in the USA ONLY. Valhalla Tactical Supply, LLC does not export outside the US or APO due to ITAR regulations.  Please do not ask as NO EXCEPTIONS will be granted.

Returns

Returns Accepted But Items Must Not Be Modified Or Visibly Used WITH ORIGINAL PACKAGING. We gladly accept returns in "AS NEW" condition WITHIN 2 WEEKS OF DELIVERY.  Customer pays return shipping and will receive REFUND MINUS SHIPPING AND 20% RE-STOCKING FEE OR 100% CREDIT ON EXCHANGE. All products sold by Valhalla Tactical Supply are new and under warranty from the manufacturer, unless otherwise stated clearly in the product description. Product defects should be handled through the manufacturer.  We are licensed distributors for all product lines carried and full manufacturer warranty is granted. Alternatively, for your ease on defective products, Valhalla will exchange (if in stock) if returned within 14 days of receipt.

A 20% restocking fee is charged for any open products returned or 25% on cancelled special orders.

The customer is responsible for return shipping charges unless the return is due to the error of Valhalla Tactical order processing.

*All returned good must include the original order number.

*Shipping & handling, insurance, processing fees are NOT refundable. Only the Product purchase price will be refunded minus any applicable restocking fees.

*All damages and shortages must be reported within 10 days of delivery as indicated by tracking number.

 

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